Spam Survey

The Open Group Messaging Forum

Spam Survey

The Open Group Messaging Forum believes that unsolicited and/or unwanted e-Mail (Spam) is a serious threat to the continued effectiveness of e-Mail as a primary means of communication.

Many different approaches are being proposed to address this issue and it is difficult to predict the likely impact of any of these approaches in the absence of a clear statement of the problem, and the characteristics of an acceptable solution.

For the next step in the ongoing battle against Spam, The Open Group plans to develop a clearer statement of the problem and to assess the effectiveness of different solutions.

First of all some details about you and your company. This information will be used for analysis purposes only. No information will be published that would identify any individual respondent. In return for completing this survey, you will receive a pre-publication copy of The Open Group's white paper analyzing the problem.

Name
e-Mail Address
Organization Name
What is your role
Does your role involve sending sales or marketing information by e-Mail?	Yes	No
Does your role involve managing or administering your enterprise e-mail system?	Yes	No
Location	USA	Europe	Other
Size of Organization (Revenue)	> $1 billion	> $100m	>$25m	< $25m
Size of Organization (Staff)	> 10,000	> 1,000	> 250	< 250
Type of Organization	IT Supplier	IT Customer	Integrator	Consultant

Now, please indicate the extent to which you agree with the following statements, on a scale of 1 to 5, where 5 means strongly agree).

	Disagree			Agree
	1	2	3	4	5
Unsolicited e-mail is a serious problem for my organization.
Everyone in my organization has a common view of what constitutes Spam
Everyone's definition of what constitutes Spam is different

Controlling Spam is the responsibility of legislators
Controlling Spam is the responsibility of Internet Service Providers
Controlling Spam is the responsibility of my organization

I believe that filtering based on content is an effective way of controlling Spam
I believe that legislation will prove to be an effective way of controlling Spam

A certain number of false positives (valid e-mails incorrectly rejected as Spam) is an acceptable price to pay for controlling Spam
Losing valid e-mails is totally unacceptable to my organization

My organization has a clear corporate policy on what e-mail to accept
My company has the means to enforce its e-mail policy

Here are a number of different capabilities that could be used to construct an enterprise e-mail policy. Please would you indicate (on a scale of 1 - 5, where 1 means unimportant and 5 means extremely important.

	Unimportant			Important
	1	2	3	4	5
The ability to distinguish between business and private e-mails
The ability to segment e-mail according to the content type (e.g. identify offensive materials)
Identification of certain types of e-mail by tagging in the subject line
A reliable mechanism for establishing the identity of the transmitting service provider(s)
A reliable mechanism for establishing the identity of the originating organization
A reliable mechanism for establishing the identity of the originating individual
Access to a list of sites alleged to be sources of Spam ("Black List")
Access to a list of sites known to adhere to acceptable policies regarding outgoing e-mail
The ability to establish a standard set of content filtering rules for the enterprise
The ability to establish specific content filtering rules for different groups within the enterprise
The ability to establish specific content filtering rules for individuals within the enterprise

Any additional observations about an acceptable mechanism to eliminate unwanted e-mail:

Thank you. You have now completed the survey, please click submit below.

If you accidentally submit the form before you have completed it, you may resubmit.

Is this a replacement for a previous submission: Yes No